Job Title:        Installer

Department:   Coalfields Outside Service Department

Reports To:    Service Department Supervisor

 

Summary   Installs cable lines and terminal protectors.

 

Essential Duties and Responsibilities include but are not limited to the following. Other duties may be assigned.

 

• Install and route cable to subscriber locations by installing drop wires, and terminal protectors.
• Install and explain to subscribers phone protectors use and capabilities
• Working knowledge of the copper color code
• Complete all Outside Plant and Central Office installation related forms and reports.
• Maintains and secures CTC truck and equipment
• Drive CTC vehicle in a safe and responsible manner upon issue.
• Climb poles using gaffs, hooks, and climbing belt as needed
• Wear required PPO
• Performs other related duties as assigned.* (examples DSL, upkeep of CO locations)

 

*These tasks do not meet the American with Disabilities Act definition of essential job functions and are usually less than 5% of time spent.  However, these tasks still constitute important performance aspects of the job.

 

 

Competencies                                                  

To perform the job successfully, an individual should demonstrate the following competencies:

 

• Analytical – Synthesizes complex or diverse information; Designs work flows and procedures; Collects and researches data; uses intuition and experience to complement data.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
• Technical Skills – Assess own strengths and weaknesses; Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to other’s ideas and tries new things.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; Participates in meetings; Demonstrates group presentation skills; Listens and gets clarification; Responds well to questions.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
• Quality – Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Completes work in timely manner; Strives to increase productivity. Works quickly.
• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions Uses equipment and materials properly.
• Attendance; Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions, Responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative – Volunteers readily; Undertakes self-development activities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; asks for and offers help when needed.
• Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience

High School Diploma or equivalent.  Or three to six months related experience and/or training; Electrical experience is a plus.

 

KNOWLEDGES                                                

English Language

       Knowledge of the structure of the English Language

Knowledge of the content of the English Language

Knowledge of the meanings of words

Knowledge of the spelling of words

Mechanical

       Knowledge of machines and tools

Knowledge of hand tools

Knowledge of drills

Knowledge of pliers

Knowledge of screwdrivers

Knowledge of crimpers

Knowledge of staple gun

Knowledge of Field Strength Meter

Mathematics

Knowledge of mathematical applications

Customer and Personal Service

       Knowledge of principles for providing customer services

Knowledge of customer needs assessments.

Knowledge of quality standards for services

Knowledge of evaluations for customer satisfaction

Engineering and Technology

Knowledge of the practical application of technology.

Knowledge of applicable principles, techniques, procedures and equipment

Public Safety and Security

Knowledge of relevant equipment, policies, procedures and strategies to promote safety

Knowledge of local, state, or national security operations

Knowledge of regulations to protect people, data, property and institutional security

 

SKILLS                                                 

 

Writing

       Skill of communicating effectively in writing

Skill of communication effectively for the needs of the audience

Active Listening

       Skill to give full attentions to what other people are saying

Skill to take time to understand the points being made

Skill to ask questions as appropriate

Skill to not interrupt at inappropriate times

Reading Comprehension

       Skill to understand written sentences

Skill to understand paragraphs in work related documents.

Time Management

       Skill to manage own time

Skill to manage time of others

Judgment and Decision Making

       Skill to consider costs and benefits

Skill to make to consider potential actions to choose most appropriate one.

Speaking

       Skill to talk to others

Skill to convey information effectively

Critical Thinking

       Skill to use logic to identify the strengths or weaknesses of alternative solutions

Skill to use reasoning to identify the strengths and weaknesses of conclusions

Skill to use logic and reasoning when approaching problems

Quality Control Analysis

       Skill in conducting tests and inspections of products, services, or processes

Skill to evaluate quality or performance

Mechanical

       Skill to use machines, equipment, and tools

Skill to use hand tools

Skill to use drills

Skill to use pliers

Skill to use screwdrivers

Skill to use crimpers

Skill to use staple gun

Skill to use voltmeter

Skill to use two-way radio

Skill to use a computer

 

ABILITIES                                            

 

Independence

       Ability to work independently

Ability to make sound technical decisions using information at hand

Detail  

       Ability to pay close attention to detail

Oral Comprehension and Expression

       Ability to listen

Ability to understand spoken words

Ability to understand spoken sentences

Ability to understand information

Ability to understand ideas in spoken words

       Ability to communicate information in speaking

Ability to communicate ideas in speaking so others will understand

Speech Clarity

       Ability to speak clearly

Ability to identify and understand the speech of another person

Inductive Reasoning

       Ability to combine pieces of information to form general rules

Ability to form conclusions based on pieces of information

Ability to find relationships among events

Problem Sensitivity

       Ability to identify when something is wrong

Ability to identify situations that may go wrong

Ability to recognize problems

Written Comprehension and Expression

       Ability to communicate information in writing

Ability to communicate ideas in writing so others will understand

Ability to read

Ability to understand information presented in writing

Ability to understand ideas presented in writing

Deductive Reasoning

Ability to apply general rules to specific problems

Ability to produce answers that make sense

Dexterity

       Ability to quickly move ones hand

Ability to move hand together with arm

Ability to grasp with hands

Ability to manipulate and assemble objects

Ability to make precisely coordinated movements of the fingers

 

OTHER QUALIFICATIONS

       Valid Drivers License

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is frequently required to sit, stand, walk, stoop, kneel, reach with hands and arms, finger/grasp or feel, lift, and climb or balance. The employee is regularly required to use hands to finger, handle, or feel and talk or hear, crouch, or crawl and taste or smell. The employee must frequently lift, pull, push and/or move up to 80 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The noise level in the work environment is usually moderate with occasional loud noise.

 

While performing the duties of this job the employee is frequently exposed to environmental conditions including high precarious places, outdoor weather conditions, and the risk of electrical shock.  The employee may occasionally be exposed to dust, dirt, hat, fumes, contaminants, cold, noise, wetness or vibration.

 

 

Note:   The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Click Here To Apply

Department: OverHead Door of Eastern Ky

Reports To: Operations Manager

FLSA Status: Non-Exempt

Prepared By: Angela Hall

Prepared Date: August 2011 title change 6/10/2019

 

 

Summary   Plan, direct and coordinate office activities and enhance sales.

 

Essential Duties and Responsibilities include but are not limited to the following. Other duties may be assigned.

• Provide customer service by pricing residential doors and fence.
• Compile, copy, sort and file detailed records of office activities and other activities as necessary.
• Proficient knowledge of computer programs/software
• Self-motivated and organized
• Other related duties as assigned.  Fork lift experience a plus.

 

 

*These tasks do not meet the American with Disabilities Act definition of essential job functions and are usually les than 5% of time spent.  However, these tasks still constitute important performance aspects of the job.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

 

Education and/or Experience

Two year college or university program certificate; or one to three years related experience and/or training; or equivalent combination of education and experience.

 

Supervisory Responsibilities

This job does not have immediate supervisory responsibilities.  No subordinate supervisors report to this position.

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is frequently required to sit, stand; reach, use hands to finger, handle, or feel and talk or hear. The employee must occasionally lift and/or move up to 10 lb.  Specific vision abilities required by this job include close vision.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The noise level in the work environment is usually moderate, like that of an office with general office equipment.

 

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

 

• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to other’s ideas and tries new things.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; Participates in meetings; Demonstrates group presentation skills; Listens and gets clarification; Responds well to questions.
• Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; supports organizations goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
• Quality – Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions Uses equipment and materials properly.
• Adaptability – Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance; Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

 

 

 

KNOWLEDGES                                                

English Language

       Knowledge of the structure of the English Language

Knowledge of the content of the English Language

Knowledge of the meanings of words

Knowledge of the spelling of words

Knowledge of the rules of composition

Knowledge of grammar

Computers and Electronics

Knowledge of computer software and applications

Knowledge of business billing software

Knowledge of Computer Programs and Internet usage

Sales and Marketing

       Knowledge of principles and methods for promoting products or services

Knowledge of principles and methods for selling products or services

Mathematics

Knowledge of mathematical applications

Customer and Personal Service

       Knowledge of principles for providing customer services

Knowledge of processes for providing personal services

Knowledge of customer needs assessments.

Knowledge of quality standards for services

Knowledge of evaluations for customer satisfaction

Administration and Management

Knowledge of coordination of people and resources

Clerical

       Knowledge of administrative or clerical procedures

Knowledge of word processing

Knowledge of MS office basic and professional

Knowledge of managing files and records

Knowledge of designing forms

Knowledge of office terminology

 

SKILLS                                                 

 

Writing

       Skill of communicating effectively in writing

Skill of communication effectively for the needs of the audience

Active Listening

       Skill to give full attentions to what other people are saying

Skill to take time to understand the points being made

Skill to ask questions as appropriate

Skill to not interrupt at inappropriate times

Reading Comprehension

       Skill to understand written sentences

Skill to understand paragraphs in work related documents.

Time Management

       Skill to manage own time

Skill to manage time of others

Speaking

       Skill to talk to others

Skill to convey information effectively

 

ABILITIES                                            

      

Oral Comprehension and Expression

       Ability to listen

Ability to understand spoken words

Ability to understand spoken sentences

Ability to understand information

Ability to understand ideas in spoken words

       Ability to communicate information in speaking

Ability to communicate ideas in speaking so others will understand

Speech Clarity

       Ability to speak clearly

Ability to identify and understand the speech of another person

Inductive Reasoning

       Ability to combine pieces of information to form general rules

Ability to form conclusions based on pieces of information

Ability to find relationships among events

Problem Sensitivity

       Ability to identify when something is wrong

Ability to identify situations that may go wrong

Ability to recognize problems

Written Comprehension and Expression

       Ability to communicate information in writing

Ability to communicate ideas in writing so others will understand

Ability to read

Ability to understand information presented in writing

Ability to understand ideas presented in writing

Deductive Reasoning

Ability to apply general rules to specific problems

Ability to produce answers that make sense

 

OTHER QUALIFICATIONS

      

 

NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employ

 

Click Here to Apply.

 

 Summary   Installs, maintains and repairs garage doors systems.

  

Essential Duties and Responsibilities include but are not limited to the following. Other duties may be assigned.

• Provides services for residential or commercial customers.
• Installs or repairs a door, including lubrication door tracks or wheels, or replace the springs that help doors close and open.
• Works on repair of electric door openers, safety features, and other components such as weatherproofing and garage security.
• May take measurements and assess the needs of the customer.
• Performs other related duties as assigned (such as warehouse upkeep)

*These tasks do not meet the American with Disabilities Act definition of essential job functions and are usually les than 5% of time spent.  However, these tasks still constitute important performance aspects of the job.

 

Supervisory Responsibilities

No subordinates report to this position..

No subordinate supervisors report to this position

 

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

 

• Analytical – Synthesizes complex or diverse information; Designs workflows and procedures; Collects and researches data; uses intuition and experience to complement data.
• Design – Generates creative solution; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
• Technical Skills – Assess own strengths and weaknesses; Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to other’s ideas and tries new things.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; Participates in meetings; Demonstrates group presentation skills; Listens and gets clarification; Responds well to questions.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
• Quality – Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Completes work in timely manner; Strives to increase productivity. Works quickly.
• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions Uses equipment and materials properly.
• Attendance: Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative – Volunteers readily; Undertakes self-development activities; Takes independent actions and calculates risks; Looks for and takes advantage of opportunities; asks for and offers help when needed.
• Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience

Three to five years related experience /or successful completion of  training, certifications and skills.

 

 

 

 

KNOWLEDGES                                                

English Language

       Knowledge of the structure of the English Language

Knowledge of the content of the English Language

Knowledge of the meanings of words

Knowledge of the spelling of words

Mechanical

Frame carpentry
– Power tool operation
– Fence building techniques
– Carpentry skills

       Knowledge of hand tools

Knowledge of drills

Knowledge of pliers

Knowledge of screwdrivers

Mathematics

Knowledge of mathematical applications

Customer and Personal Service

       Knowledge of principles for providing customer services

Knowledge of customer needs assessments.

Knowledge of quality standards for services

Knowledge of evaluations for customer satisfaction

Public Safety and Security

Knowledge of relevant equipment, policies, procedures and strategies to promote safety

Knowledge of local, state, or national security operations

Knowledge of regulations to protect people, data, property and institutional security

Knowledge of anti-virus and firewall protection

 

SKILLS                                                 

 

Writing

       Skill of communicating effectively in writing

Skill of communication effectively for the needs of the audience

Active Listening

       Skill to five full attentions to what other people are saying

Skill to take time to understand the points being made

Skill to ask questions as appropriate

Skill to not interrupt at inappropriate times

Reading Comprehension

       Skill to understand written sentences

Skill to understand paragraphs in work related documents.

Time Management

       Skill to manage own time

Skill to manage time of others

Judgment and Decision Making

       Skill to consider costs and benefits

Skill to make to consider potential actions to choose most appropriate one.

Speaking

       Skill to talk to others

Skill to convey information effectively

Critical Thinking

       Skill to use logic to identify the strengths or weaknesses of alternative solutions

Skill to use reasoning to identify the strengths and weaknesses of conclusions

Skill to use logic and reasoning when approaching problems

Quality Control Analysis

       Skill in conducting tests and inspections of products, services, or processes

Skill to evaluate quality or performance

Troubleshooting, Installation and Repair

Skill in determining causes of operating errors

Skill to determine proper procedures or actions to take following errors

Skill to determine the kind of tolls and equipment needed to do a job

Skill in reading cable records, specifications and circuit diagrams

Skill to install equipment, machines, wiring or programs to meet specifications

Skill to repair machines or systems using the needed tools

Skill to perform routine maintenance on equipment

Skill to determine when and what kind of maintenance is needed

Skill to splice cable

Skill to set up a Node

Mechanical

       Skill to use machines and tools

Skill to set level of active equipment

Skill to use amp

Skill to use line extenders

Skill to use hand tools

Skill to use drills

Skill to use pliers

Skill to use screwdrivers

Skill to use crimpers

Skill to use staple gun

Skill to use Field Strength Meter

Skill to use VOM

 

ABILITIES                                            

 

Independence

       Ability to work independently

Ability to make sound technical decisions using information at hand

Detail  

       Ability to pay close attention to detail

Oral Comprehension and Expression

       Ability to listen

Ability to understand spoken words

Ability to understand spoken sentences

Ability to understand information

Ability to understand ideas in spoken words

       Ability to communicate information in speaking

Ability to communicate ideas in speaking so others will understand

Speech Clarity

       Ability to speak clearly

Ability to identify and understand the speech of another person

Inductive Reasoning

       Ability to combine pieces of information to form general rules

Ability to form conclusions based on pieces of information

Ability to find relationships among events

Problem Sensitivity

       Ability to identify when something is wrong

Ability to identify situations that may go wrong

Ability to recognize problems

Written Comprehension and Expression

       Ability to communicate information in writing

Ability to communicate ideas in writing so others will understand

Ability to read

Ability to understand information presented in writing

Ability to understand ideas presented in writing

Deductive Reasoning

Ability to apply general rules to specific problems

Ability to produce answers that make sense

Dexterity

       Ability to quickly move ones hand

Ability to move hand together with arm

Ability to grasp with hands

Ability to manipulate and assemble objects

Ability to make precisely coordinated movements of the fingers

OTHER QUALIFICATIONS

Valid Drivers License and acceptable motor vehicle record

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this Job, the employee is frequently required to sit, stand, walk, stoop, kneel, reach with hands and arms, finger/grasp or feel, lift, and climb or balance. The employee is regularly required to use hands to finger, handle, or feel and talk or hear, crouch, or crawl and taste or smell. The employee must frequently lift, pull, push and/or move up to 75pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

 Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 The noise level in the work environment is usually moderate with occasional loud noise.

While performing the duties of this job the employee is frequently exposed to environmental conditions including outdoor weather conditions.  The employee may occasionally be exposed to dust, dirt, heat, fumes, contaminants, cold, noise, wetness or vibration.

Note:   The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Apply Now

Job Title:        Fence laborer

Department:  

Reports To:    Supervisor

FLSA Status: Non-exempt   

Prepared By: Management Mike Fannin

Prepared Date: July 2024

Approved By:

Approved Date:

 Summary   Installs, maintains and services cable lines, subscriber carrier systems, terminal, protections devices and customer-owned equipment.  Diagnose and repair trouble to first active.

  

Essential Duties and Responsibilities include but are not limited to the following. Other duties may be assigned.

• Construction: Digging holes and trenches, mixing and pouring concrete, and installing fence posts and panels
• Assembly: Making rails, assembling gates, and stretching fencing between posts
• Maintenance: Performing minor repairs and adjustments
• Performs other related duties as assigned (such as warehouse upkeep)

*These tasks do not meet the American with Disabilities Act definition of essential job functions and are usually les than 5% of time spent.  However, these tasks still constitute important performance aspects of the job.

 

Supervisory Responsibilities

No subordinate supervisors report to this position

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical – Synthesizes complex or diverse information; Designs workflows and procedures; Collects and researches data; uses intuition and experience to complement data.
• Design – Generates creative solution; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
• Technical Skills – Assess own strengths and weaknesses; Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to other’s ideas and tries new things.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; Participates in meetings; Demonstrates group presentation skills; Listens and gets clarification; Responds well to questions.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
• Quality – Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Completes work in timely manner; Strives to increase productivity. Works quickly.
• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions Uses equipment and materials properly.
• Attendance: Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative – Volunteers readily; Undertakes self-development activities; Takes independent actions and calculates risks; Looks for and takes advantage of opportunities; asks for and offers help when needed.
• Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Three to five years related experience /or successful completion of  training, certifications and skills.

 

KNOWLEDGES                                                

English Language

       Knowledge of the structure of the English Language

Knowledge of the content of the English Language

Knowledge of the meanings of words

Knowledge of the spelling of words

Mechanical

Frame carpentry
– Power tool operation
– Fence building techniques
– Carpentry skills

       Knowledge of hand tools

Knowledge of drills

Knowledge of pliers

Knowledge of screwdrivers

Mathematics

Knowledge of mathematical applications

Customer and Personal Service

       Knowledge of principles for providing customer services

Knowledge of customer needs assessments.

Knowledge of quality standards for services

Knowledge of evaluations for customer satisfaction

Public Safety and Security

Knowledge of relevant equipment, policies, procedures and strategies to promote safety

Knowledge of local, state, or national security operations

Knowledge of regulations to protect people, data, property and institutional security

Knowledge of anti-virus and firewall protection

 

SKILLS                                                 

Writing

       Skill of communicating effectively in writing

Skill of communication effectively for the needs of the audience

Active Listening

       Skill to five full attentions to what other people are saying

Skill to take time to understand the points being made

Skill to ask questions as appropriate

Skill to not interrupt at inappropriate times

Reading Comprehension

       Skill to understand written sentences

Skill to understand paragraphs in work related documents.

Time Management

       Skill to manage own time

Skill to manage time of others

Judgment and Decision Making

       Skill to consider costs and benefits

Skill to make to consider potential actions to choose most appropriate one.

Speaking

       Skill to talk to others

Skill to convey information effectively

Critical Thinking

       Skill to use logic to identify the strengths or weaknesses of alternative solutions

Skill to use reasoning to identify the strengths and weaknesses of conclusions

Skill to use logic and reasoning when approaching problems

Quality Control Analysis

       Skill in conducting tests and inspections of products, services, or processes

Skill to evaluate quality or performance

Troubleshooting, Installation and Repair

Skill in determining causes of operating errors

Skill to determine proper procedures or actions to take following errors

Skill to determine the kind of tolls and equipment needed to do a job

Skill in reading cable records, specifications and circuit diagrams

Skill to install equipment, machines, wiring or programs to meet specifications

Skill to repair machines or systems using the needed tools

Skill to perform routine maintenance on equipment

Skill to determine when and what kind of maintenance is needed

Skill to splice cable

Skill to set up a Node

Mechanical

       Skill to use machines and tools

Skill to set level of active equipment

Skill to use amp

Skill to use line extenders

Skill to use hand tools

Skill to use drills

Skill to use pliers

Skill to use screwdrivers

Skill to use crimpers

Skill to use staple gun

Skill to use Field Strength Meter

Skill to use VOM

 

ABILITIES                                            

Independence

       Ability to work independently

Ability to make sound technical decisions using information at hand

Detail  

       Ability to pay close attention to detail

Oral Comprehension and Expression

       Ability to listen

Ability to understand spoken words

Ability to understand spoken sentences

Ability to understand information

Ability to understand ideas in spoken words

       Ability to communicate information in speaking

Ability to communicate ideas in speaking so others will understand

Speech Clarity

       Ability to speak clearly

Ability to identify and understand the speech of another person

Inductive Reasoning

       Ability to combine pieces of information to form general rules

Ability to form conclusions based on pieces of information

Ability to find relationships among events

Problem Sensitivity

       Ability to identify when something is wrong

Ability to identify situations that may go wrong

Ability to recognize problems

Written Comprehension and Expression

       Ability to communicate information in writing

Ability to communicate ideas in writing so others will understand

Ability to read

Ability to understand information presented in writing

Ability to understand ideas presented in writing

Deductive Reasoning

Ability to apply general rules to specific problems

Ability to produce answers that make sense

Dexterity

       Ability to quickly move ones hand

Ability to move hand together with arm

Ability to grasp with hands

Ability to manipulate and assemble objects

Ability to make precisely coordinated movements of the fingers

 

OTHER QUALIFICATIONS

Valid Drivers License and acceptable motor vehicle record

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently required to sit, stand, walk, stoop, kneel, reach with hands and arms, finger/grasp or feel, lift, and climb or balance. The employee is regularly required to use hands to finger, handle, or feel and talk or hear, crouch, or crawl and taste or smell. The employee must frequently lift, pull, push and/or move up to 75pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate with occasional loud noise.

While performing the duties of this job the employee is frequently exposed to environmental conditions including outdoor weather conditions.  The employee may occasionally be exposed to dust, dirt, heat, fumes, contaminants, cold, noise, wetness or vibration.

Note:   The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Apply Now

IMC – Premises Tech

Title:	Premises Tech I
Company:	Inter Mountain Cable / Gearheart Broadband
Department:	Outside Plant
Summary:	Installs GTV, Internet & VoIP Services. Using Coax, Ethernet & Fiber lines. Installing Proper Grounding wires and Install House boxes to customer’s home.  Also does Disconnects of services.
Description:	Can do all installations of all types of equipment including but not limited to cable modems, GTV equipment, Wi-Fi Extenders, fiber if relevant. Can perform disconnects of CATV service. Install proper grounding wires. Be responsible for keeping and maintaining a Company Cell Phone and Tablet. Complete all Outside Plant and Central Office installations related forms and reports. Maintains and secures a Clean IMC truck and equipment. Drive IMC vehicle in a safe and responsible manner Climb poles using gaffs, and climbing belt as needed, and the use of a ladder. Wear the required PPE. Understand and implement safety procedures and processes pertaining to the job. g., Traffic safety and aerial bucket truck safety, Performs other related duties as assigned (such as warehouse upkeep)
Requirements:	Clear MVR (Motor Vehicle Record)
Hours:	M-F 8:00-4:30
Pay:	12.00 per hr starting out.  Will consider education and experience.  We promote from within.  🙂
Benefits:	HEALTH, DENTAL, VISION, LIFE AND ACCIDENT INSURANCE, 401K, 50% DISCOUNTED SERVICES
	Apply for this position

IMC

Title:	Direct Sales Representative
Company:	IMC
Location:	KY-Harold
Department:	Marketing
Summary:	Generate revenue by soliciting new business with new and current customers. Understand the evolving services and products Gearheart’ companies participate in and show the ability to articulate the benefits of these new technologies to our customers
Description:	• Communicating with customers, making outbound calls to potential customers, and following up on leads. • Understanding customers’ needs and identifying sales opportunities. • Answering potential customers’ questions and sending additional information per email. • Keeping up with product and service information and updates. • Creating and maintaining a database of current and potential customers. • Explaining and demonstrating features of products and services. • Staying informed about competing products and services. • Upselling products and services. • Researching and qualifying new leads. • Closing sales and achieving sales targets.
Requirements:	• High school diploma/GED. • Previous experience in an outbound call center or a related sales position preferred. • Proficiency in Microsoft Office and CRM software such as Salesforce.com. • Excellent communication skills, both verbal and written. • Good organizational skills and the ability to multitask. • Excellent phone and cold calling skills. • Exceptional customer service skills. • Strong listening and sales skills. • Ability to achieve targets.
Hours:	M-F 8:00-4:30
Pay:	Negotiable
Benefits:	HEALTH, DENTAL, VISION, LIFE AND ACCIDENT INSURANCE, 401K, 50% DISCOUNTED SERVICES
	Apply for this position