Gearheart

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Gearheart Communications

Title: Office Assistant

Company: Gearheart Communications

Location: Harold, KY

Department: Gearheart Accounting

Duties & Responsibilities

  • Scan, fax and file documents
  • Knowledgeable of Microsoft 365 eg Excel
  • Pick up and deliver messages, documents, packages, and other items between offices or departments.
  • Traveling by automobile to complete some tasks
  • Other duties as assigned.

Compensation

$13.00 per hour, 20-25 hours per week; no benefits

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

One to three years related experience and/or training.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this Job, the employee is frequently required to sit, stand; reach, use hands to finger, handle, or feel and talk or hear. The employee must occasionally lift and/or move up to 10 lb.  Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 The noise level in the work environment is usually moderate like that of an office with general office equipment.

Compentencies

  • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
  • Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to other’s ideas and tries new things.
  • Oral Communication – Speaks clearly and persuasively in positive or negative situations; Participates in meetings; Demonstrates group presentation skills; Listens and gets clarification; Responds well to questions.
  • Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
  • Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; supports organizations goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  • Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
  • Quality – Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions Uses equipment and materials properly.
  • Adaptability – Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Attendance; Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Dependability – Follows instructions, Responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Knowledge

English Language

  • Knowledge of the structure of the English Language
  • Knowledge of the content of the English Language
  • Knowledge of the meanings of words
  • Knowledge of the spelling of words
  • Knowledge of the rules of composition
  •  Knowledge of grammar

 

Computers and Electronics

  • Knowledge of computer software and applications
  • Knowledge of business billing software
  • Knowledge of Computer Programs and Internet usage

 

Sales and Marketing

  • Knowledge of principles and methods for promoting products or services
  • Knowledge of principles and methods for selling products or services

 

Mathematics

  • Knowledge of mathematical applications

 

Customer and Personal Service

  • Knowledge of principles for providing customer services
  • Knowledge of processes for providing personal services
  • Knowledge of customer needs assessments.
  • Knowledge of quality standards for services
  • Knowledge of evaluations for customer satisfaction

 

Administration and Management

  • Knowledge of coordination of people and resources

 

Clerical

  • Knowledge of administrative or clerical procedures
  • Knowledge of word processing
  • Knowledge of MS office basic and professional       
  • Knowledge of managing files and records
  • Knowledge of designing forms
  • Knowledge of office terminology

 

SKILLS                                                

 

Writing

  • Skill of communicating effectively in writing
  • Skill of communication effectively for the needs of the audience

 

Active Listening

  • Skill to five full attentions to what other people are saying
  • Skill to take time to understand the points being made
  • Skill to ask questions as appropriate
  • Skill to not interrupt at inappropriate times

 

Reading Comprehension

  • Skill to understand written sentences
  • Skill to understand paragraphs in work related documents

 

Time Management

  • Skill to manage own time
  • Skill to manage time of others

 

Speaking

  • Skill to talk to others
  • Skill to convey information effectively

 

ABILITIES                                            

      

Oral Comprehension and Expression

  • Ability to listen
  • Ability to understand spoken words
  • Ability to understand spoken sentences
  • Ability to understand information
  • Ability to understand ideas in spoken words
  • Ability to communicate information in speaking
  • Ability to communicate ideas in speaking so others will understand

 

Speech Clarity

  • Ability to speak clearly
  • Ability to identify and understand the speech of another person

 

Inductive Reasoning

  • Ability to combine pieces of information to form general rules
  • Ability to form conclusions based on pieces of information
  • Ability to find relationships among events

 

Problem Sensitivity

  • Ability to identify when something is wrong
  • Ability to identify situations that may go wrong
  • Ability to recognize problems

 

Written Comprehension and Expression

  • Ability to communicate information in writing
  • Ability to communicate ideas in writing so others will understand
  • Ability to read
  • Ability to understand information presented in writing
  • Ability to understand ideas presented in writing

 

Deductive Reasoning

  • Ability to apply general rules to specific problems
  • Ability to produce answers that make sense